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Burger King opens call center in UAE
Source: BI-ME , Author: BI-ME staff
Posted: Wed February 24, 2010 4:24 pm

UAE. As part of its continuing efforts to better serve customer needs, Burger King today announced the opening of the BK Call Center, a centralised service point that allows customers in the UAE to dial one dedicated number – 600 5 2222 4 – to place orders at any BK restaurant anywhere in the country.

Equipped with an integrated database of customer contacts, the BK Call Center provides customers an easy and convenient way of placing orders for takeout or home delivery. The BK Call-Center provides support in both English and Arabic, and is staffed with dedicated agents to take customer orders, answer queries and receive complaints.

“With the launch of this call center, BK customers in the UAE now have to remember just one easy number to place orders for their favorite flame-grilled burgers - irrespective of the restaurant location.

Not only does this eliminate the hassle of finding the appropriate landline number for a particular BK restaurant, it also minimizes the chance of the customer calling to find the line busy” said Yasser Abdel Azim, General Manager of First Food Services, the BURGER KING franchisee in the UAE.

BURGER KING is celebrating the launch of the Call Center with an exciting ‘Remember the Number’ competition that invites customers to stick two specially developed BK Call Center stickers - with the number 600 5 2222 4 emblazoned on them - in daring and weird places, and then take a photo of the applied stickers and upload the same on the “BURGER KING UAE” Facebook fan page, where entries will be voted upon by members.

Two winners will be selected every week based on the number of votes received and will receive exciting prizes which include a Sony Cyber-shot digital camera and BK money booklets worth AED200 each.

For more information, please visit www.rememberthenumber.com.

 

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