Knowledge Management: “Identifying knowledge assets within an organisation and methods for developing and distributing knowledge through technology.”
Peter Drucker once said: "The best way to predict the future is to create it." Not many of us would disagree with this statement. The question really is, rather, How? How we can create our future?
Sun Tze, a military scholar in China at around 400 BC, in his book The Art of War, identified two factors for success in military warfare: readiness (preparation) and knowledge. Armed with these factors, he wrote th
INTERNATIONAL. Sector convergence and advances in technology and digitalization are altering the telecommunications landscape, according to EY's 15th biannual Telecommunications Global Capital Confidence Barometer (CCB).
INTERNATIONAL. This is part two of a recent conversation I had with students, faculty, and alumni at New York University, where I had the opportunity to answer some questions concerning the turmoil in the Middle East and America's role in the world.
INTERNATIONAL. More consumers are now purchasing products and services online than in store, according to the latest Deloitte Consumer Review; As customer journeys are getting more complex, customer experience is fast becoming an important tool for differentiation.